Articles about customer relationship management


The Customer-Centric Business: Great Expectations - Microsoft Cloud

Last updated: 03/20/2019

The Customer-Centric Business: Great Expectations Building Value and Trust in the Digital Age The Customer-Centric Business: Great Expectations A 2015 study from Forrester and...

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How to maintain a healthy B2B marketing budget

Last updated: 03/19/2019

Back in the land of B2C marketing, I could build a water-tight business case for TV using insight from Think Box, present a strong argument for redeveloping my e-commerce...

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6 Easy Ways To Boost The Efficiency Of Your Sales Pipeline

Last updated: 03/18/2019

No matter how simple and common the job of a sales rep sounds, it still requires a lot of patience and steady positivity to drive leads from the initial contact stage to the...

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The Ultimate Guide to Entrepreneurship

Last updated: 03/17/2019

The Ultimate Guide to Entrepreneurship Everything you need to be your own boss, build a business, and reach your career goals. Sections Entrepreneurship is the process of...

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How to Go from Transactional to Strategic Sales Skills in 5 Months

Last updated: 03/17/2019

Who’s thinking about the best way to apply your talents in the months and years to come? We’ve all seen to-do lists and good intentions set aside in the face of pressing...

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9 Things You Didn’t Know CRMs Can Do For Your Business

Last updated: 03/16/2019

CRM: what is it, and do I really need it in order to successfully run my business? This ambiguous abbreviation stands for Customer Relationship Management. A process of...

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7 Advantages of Using Microsoft Dynamics 365 CRM

Last updated: 03/16/2019

Microsoft Dynamics 365, is the sole cloud-based solution which offers everything you will ever need for ERP and CRM in Continue Reading Microsoft Dynamics 365, is the sole...

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Sales Tactics for Overcoming Psychological Barriers to Closing Deals

Last updated: 03/13/2019

What are the biggest roadblocks in closing a deal? We’re all familiar with the usual culprits: establishing urgency, gaining a warm intro, competing against lower prices, overly...

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Success with Salesforce: Strategic Governance for Nonprofits, Schools, and Universities - Salesforce.org

Last updated: 03/12/2019

Over the last few blog posts in our “Ask an Architect” series, we have focused on why governance, and specifically a Center of Excellence, can benefit your organization. But how...

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LeanData Adds Muscle to Marketo Accelerate Ecosystem

Last updated: 03/11/2019

The Strategic Alliance Between Marketo and LeanData Empowers High-Growth Companies to Streamline the Buying Experience and Accelerate Time to Revenue in the Marketo Accelerate...

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